Inspire Dental Southend
459 LONDON ROAD, WESTCLIFF-ON-SEA, SS0 9LGContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Inspire Dental Southend.
Reviews
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Review titled Really friendly
Rated 4 stars out of 5
by Serena - Posted on 29 June 2024
Staff at both reception desks were polite, friendly and helpful. I have an awful lot of anxiety about visiting the dentist due to having several bad experiences with dentists that were rude, made snide comments and were overall unhelpful and very dismissive of pain and discomfort I was having at the time. The lady that I saw was very nice, very patient with me she allowed me to explain she reassured me when I got upset and started to cry. She said I didn’t have to make the decision then, that I could think about about it and inform them of what I wanted to do closer to the time for the procedure, and due to the level of anxiety I was having said that it would be much better if we got the work I need done under sedation. But she didn’t make a fuss about me needing that or say that I was being difficult or being a wuss which is what I have been called before when I was experienced a lot of pain during a procedure. I have a fairly good pain tolerance and I’m on quite high painkillers for a chronic pain issue so if I’m in a lot of pain how much pain would I be in if I wasn’t taking all of the painkillers?! It was really refreshing that she was so nice and friendly and understanding. She explained things too. I don’t want to go to the dentist but I know I have to go, so going back next time won’t be quite so terrifying.
Visited June 2024
Inspire Dental Southend has not yet replied.
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Review titled Lovely practice.
Rated 5 stars out of 5
by Debbie - Posted on 04 May 2024
All receptionist very polite and helpful. Building is very modern. Treatment I had was very good, advised on what they will be doing along the long.
Visited May 2024
Review titled Inspire Dental Southend
Replied on 08 May 2024
Dear Patient, Thank you for leaving us your feedback. We aim to ensure that all of our patients feel welcome and cared for when visiting our practice and we continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Great service
Rated 5 stars out of 5
by Reuben - Posted on 14 May 2024
I had a root canal procedure which was carried out very promptly and professionally, reception staff were also very helpful
Visited May 2024
Review titled Inspire Dental Southend
Replied on 21 May 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Excellent dentist
Rated 5 stars out of 5
by Martin rapp - Posted on 08 May 2024
The densist I see was a excellent dentist I will request to see him in future very happy and the parking here is excellent as well
Visited May 2024
Review titled Inspire Dental Southend
Replied on 21 May 2024
Dear Patient, Thank you for taking the time to share your experience using our service and for choosing us as your dental care provider. We have our patients at the heart of everything we do here at Inspire Dental Southend and we love to hear when patients are happy with the care provided by our team and when patients feel their expereince has been improved by the new practice facilities. Many thanks, The Dental Team.
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Review titled Excellent practice
Rated 5 stars out of 5
by Denise - Posted on 08 May 2024
Mine is a very nice dentist. He is very kind and understanding of a nervous patient. I have already recommended the practice to friends and family. It is so clean, and everyone is really friendly and efficient. I had an extraction and even though the tooth was difficult to remove, I am now completely pain free.
Visited May 2024
Review titled Inspire Dental Southend
Replied on 21 May 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Frustrating
Rated 4 stars out of 5
by Sarah Choudhry - Posted on 06 May 2024
Every time I called I was put on hold and the voicemail was not working. The receptionist was rude when I asked for an after school appointment for my children and I together. Our appointments were 4.00-4.45pm. I raced to get there (left work at 3pm, picked up from two schools, then parking). I was 5 mins late and was told only two of us could be seen. The receptionist was rude - a theme. I complained and the dentist & nurse were lovely. They managed to see all three of us and take x-rays in 30 minutes. We left the surgery at 4.40pm …… I cannot understand why people have to put obstacles in the way and behave in a rude and disrespectful manner.
Visited May 2024
Review titled Inspire Dental Southend
Replied on 08 May 2024
Dear Patient, We are very sorry to learn of your disappointment when you arrived late and we could not accommodate all your family members appointments. We would like to apologise for this and if you found the receptionist was not as helpful as they could have been. Your feedback is vey important to us and as such has been shared with the reception team to help improve our service. Many thanks, The Dental Team
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Review titled Amazing
Rated 5 stars out of 5
by Sue Marjoram - Posted on 14 May 2024
Has taken me three years to find a nhs dentist At this practice they were empathetic, sympathetic, kind and gentle. Every member of staff gave me a smile. Nothing was too much trouble
Visited May 2024
Review titled Inspire Dental Southend
Replied on 21 May 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Great service
Rated 5 stars out of 5
by Brian Ebbs - Posted on 04 May 2024
I had a abscess and inspire gave me a appointment straight away and were excellent I could not fault the dentist I see
Visited May 2024
Review titled Inspire Dental Southend
Replied on 08 May 2024
Dear Patient, Thank you for taking the time to leave your feedback. We are really pleased you are happy with the service you receive at our practice. Many thanks, The Dental Team.
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Review titled Efficient
Rated 5 stars out of 5
by Rosemarie - Posted on 08 May 2024
Dentist was warm and friendly and explained the procedure well. Appointment was on time. A modern and clean practice but I found it difficult to contact by phone to arrange appointment.
Visited May 2024
Review titled Inspire Dental Southend
Replied on 21 May 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. We would like to apologise that you found it difficult to contact us by telephone. Your feedback has been shared with the team to help improve our service. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Excellent Dental Practice
Rated 5 stars out of 5
by Mrs Felicia Lawrence - Posted on 16 May 2024
I had two fillings which were dealt with by my Dentist who treated me with great care and expertise. I was greatly impressed as I felt no pain whatsoever during the trestment
Visited May 2024
Review titled Inspire Dental Southend
Replied on 21 May 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team