King's College Hospital NHS Foundation Trust
King's College Hospital, Denmark Hill, London, SE5 9RSPatient ratings and reviews
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Reviews
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Review titled Excellent treatment
Rated 5 stars out of 5
by Sandra - Posted on 30 June 2024
During my emergency visit to KCH I was treated with dignity, respect and good humour by each and every member of staff we encountered, from the paramedics through to the Cardiac unit and staff at A&E. At a time of great anxiety for me and my family, their care and humour made the entire process calm and reassuring. Care was given to ensure that l was properly isolated owing to immune suppression. Tests were carried out quickly, despite the recent cyber attack slowing things down. While the circumstances of my visit were not ideal, my experience was. My family and I are very grateful to the staff at KCH and the London Ambulance paramedics
Visited June 2024
King's College Hospital NHS Foundation Trust has not yet replied.
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Review titled Not the best
Rated 2 stars out of 5
by Anonymous - Posted on 10 June 2024
The doctor or nurse who saw me I felt like she was dismissive and was rushing. I felt like I wasn’t being listened to. I have tonsillitis and someone who has asthma it’s important to check my chest she forgot her stethoscope. She prescribed me nasal spray as I’m congested and I explained to her my pharmacy is closed on a Sunday so I will need to go Monday. She said it’s open I just checked. I know my pharmacy and they are always closed on Sunday and I even saw them closed on my way home. Before all of this happened the receptionist asked for my surname but not my first name and put down my twin brother’s name. I explained to a colleague that she didn’t ask for my first name. I would rate my experience 5/10.
Visited June 2024
King's College Hospital NHS Foundation Trust has not yet replied.
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Review titled Great Team
Rated 5 stars out of 5
by ROBERT MILES - Posted on 19 June 2024
Colonoscopy pruh Fantastic team treatment saturday 15th june proceduralist shariq;endo nurses carmina;joethom;maria;endo nurse carmina you gave me such a lift it has prepared me for nest round of treatment Additionally thank you to colorectal clinical nurses specialist pruh (keyworkers)macmillan team jacqui:collette:william;: rose .who have keep me in contact great help thank you rob miles
Visited June 2024
King's College Hospital NHS Foundation Trust has not yet replied.
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Review titled Impeccable treatment
Rated 5 stars out of 5
by Debbie Coyle - Posted on 12 June 2024
Following day surgery appointment I cannot praise every member of staff who I came into contact with. This is from the minute of walking into the reception, right through to nurses, surgeons and everyone involved in my procedure.
Visited June 2024
King's College Hospital NHS Foundation Trust has not yet replied.
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Review titled Great Team
Rated 5 stars out of 5
by ROBERT MILES - Posted on 19 June 2024
Colonoscopy Princess Royal I went in to the Princess Royal for a Colonoscopy Saturday 15 June The team were amazing friendly helpful all very kind. I was so uplifted it has prepared me Team Proceduralist shariq : (Endo Nurse) carmina :(Scrub) cheryl ;(Endo Nurse) joethom: (Endo Nurse) maria:well Done Keep up the Good Work
Visited May 2024
King's College Hospital NHS Foundation Trust has not yet replied.
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Review titled Emergency department were amazing
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2024
Had to attend A&E and was incredibly well looked after - every doctor/nurse/member or staff were very attentive and made sure I was listened to and got the treatment I needed. Thank you.
Visited May 2024
King's College Hospital NHS Foundation Trust has not yet replied.
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Review titled Bad practice
Rated 2 stars out of 5
by Gizmo - Posted on 20 May 2024
When I attended A&E with my daughter as she was really unwell at registration she asked me to go in with her and the nurse went no sit there my daughter went I want her in.i then said she is an adult her choice no nurse went sit down.then later on we saw same nurse go to a patient quite aggressively do not get up off chair because if you fall on floor I am not picking you up.she had bad way of talking to people. The only time I was allowed to go in with my daughter was majors.I think staff need to check guidelines as they use guidelines and protocol when it suits them
Visited May 2024
King's College Hospital NHS Foundation Trust has not yet replied.
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Review titled Great experience from start to finish
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2024
From start to finish I cannot fault the service at KCH, it ran like clockwork. I was in and out within 2.5-3 hours and 2 X-Rays and 4 appointments with various doctors/consultants. You often only hear about the negative stories of people visiting hospitals, but my experience was excellent. Thank you!
Visited April 2024
King's College Hospital NHS Foundation Trust has not yet replied.
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Review titled Reception
Rated 5 stars out of 5
by Anonymous - Posted on 09 April 2024
Not only was I made to feel extremely welcomed , as I sat through my two appointments to materialise I was privy to the reception atmosphere Hats off to your amazing team - they were efficient, kind and extremely obliging to everybody !!! The lovely tea lady with her trolley of treats converted the hospital to hospitality. The front office may not be able to make you better like their medic team, but they certainly made you feel better!!! Mine was a rather long wait, so I was tuning in to the telephone conversations - even here, the manner and approach to each caller was one of care and concern. Your cardiac suite definitely has the happy bug syndrome!!!!
Visited April 2024
King's College Hospital NHS Foundation Trust has not yet replied.
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Review titled Great and very friendly service
by Richard - Posted on 12 March 2024
Just had a chest X ray . Very fast service and very friendly staff . I was asked to have an X ray by my doctor yesterday. I called in today and only sat down for 2 minutes before being called for an X ray. The lady was very friendly and efficient. A wonderful service that I would highly recommend
Visited March 2024
King's College Hospital NHS Foundation Trust has not yet replied.